FAQ

Real-time Visibility: Vault Synapse provides real-time information on everything from the availability of resources to pending invoices and much more. Vault Synapse software gives your business the power to be agile and lets you quickly respond to any challenges. Vault Synapse has multiple modules like Human Resources, Project Management, Finance, etc. which work in tandem to provide you with an integrated view of all the functions in your organizations.

Integration: Vault Synapse can also integrate with other popular systems. For example, you can integrate it with applications like Trello, Microsoft Teams, Wufoo and GSuite – just to name a few.

Security: The possibility of integrating with external systems comes with enhanced data protection to prevent any of your company’s valuable information from landing in the wrong hands. Vault Synapse provides the best-in-class data and information security. You own your data even if you decide to cancel your subscription of Vault Synapse.

You don’t need to perform a traditional software installation to start using Vault Synapse. Unlike older, in-house systems that require extensive IT setup and dedicated hardware, Vault Synapse is a cloud-based platform delivered as Software as a Service (SaaS).

This means the system is hosted and maintained externally, giving you on-demand access without complex installations or local infrastructure. Your IT team won’t need to manage servers or updates — instead, they can focus on other strategic projects.

Once your organization subscribes to Vault Synapse, you’ll receive secure access credentials and support from a dedicated helpdesk that handles setup, maintenance, updates, and technical assistance, ensuring a smooth and worry-free onboarding process.

Modern Vault Synapse systems are scalable, meaning there’s no limit to the number of users you can add as your company grows. Like all SaaS systems, there’s an incremental fee increase per added user.

Vault Synapse provides seamless support for setting up multiple companies or departments within a company. Users may have a single company/department view as well as multi-company/multi-department view depending upon the access permissions they have. All the reports like HR, Finance, Assets, etc. can be generated for each company/department separately or at a consolidated level.

Implementation time can vary depending on the size of the company, the number of modules required, and the amount of customization needed.

At Vault Synapse, we strongly recommend that you take into consideration the degree of customization required when selecting your new Vault Synapse system. Extensive software customization can be costly and time consuming. Vault Synapse offers a flexible and configurable software package that can be adjusted to meet many clients’ needs without extensive custom development. This helps ensure that our implementation timelines are met, and that the implementation remains within the original projected budget.